I am bringing this back to life because a client is now experiencing the printing problem with their Sharp printer, immediately following an upgrade to Payables 9.3C I did last week. Not coincidentally, they experienced the problem back in June 2021 right after I installed Ledger 9.3B. It's happening on all workstations and for all modules.

I'm re-reading the thread and I don't see a resolution, just a workaround to point to a different printer.

What do I tell them - they can print to PDF and the print the PDF to the Sharp printer outside of Adagio, which proves that it's not the printer itself. I don't remember how it was resolved last June.

Steve