I'd also like clarification on this post. What are the "recent upgrades" that were edited? Because I've seen other online posts about issues with Crystal and RPT reports having to be edited or recreated to get around this issue.
Originally Posted By: Softrak Support

In some recent upgrades/releases, we edited every report in the application to save AdagioV3PDF as the default printer on the RPT files, to try and ensure that on the initial load of the Crystal report, the printer driver exists on the client's workstation.
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Dan Desautels
DezTek Solutions Inc.
Thunder Bay, ON