Thanks Support for the post. I will find out on Monday the answer to your questions.

They are using Payables V9.3B and have been for quite some time since it was released. As I mentioned in a previous post this only happens in Ledger and does not happen in any of the other modules which includes Payables, Receivables and Time & Billing, all of which are at the latest version and service pack/hot fixes, for those modules.

I will be in contact Monday as mentioned and get back to you on these questions.