Hello,

Just got off the phone with a client where we recently upgraded all their modules. Two users are having the same invalid printer rpt error John describes but in BankRec 9.3A (210427). AP 9.3B (201019) works fine.
The culprit printer is a Sharp network printer. One user is on Windows 7, the other on W10.
So the behaviour is that when the Sharp Printer is the Windows default printer OR the selected printer in Workstation Options in BR, we get the invalid printer error when previewing or printing any report in BR. If we make the windows default a different printer, no error when previewing or printing.

However, when previewing successfully with the other printer we can then click the print button from the preview window and the Printer selection box that comes up from Windows allows us to choose the Sharp printer and print successfully. I can only assume that's because there is no loading the report from Crystal at that point.

Note: We even tried changing the name of the printer to eliminate any spaces or special characters and shortened it to less than 10 characters. Rebooted and no change.