|
|
|
General Inquiries Forum
|
|
Hi Lori I don’t think you’ll find a single Adagio consultant, of which I am one, that would recommend Adagio Cloud. It’s just awful. I second Brian’s advice. Steve
|
|
General Inquiries Forum
|
|
Hi Lori, Softrak has a software solution called Adagio Cloud. However, as a member of a team of Adagio Expert Integrators and I mean serious experts, we are not fans of Adagio Cloud. We feel so strongly about this opinion, we will not recommend Ad
|
|
Technical Support
|
|
Hi Lori, We'll help with your issue. I'm sorry that I have not been monitoring the forum. And sorry you have not had a response from John. Another dealer called us moments ago to see if we would help, and of course. YES. I just called your Commu
|
|
Technical Support
|
|
Lori If your Adagio Dealer isn't being helpful, then there are several other Adagio Dealers in your area. Copy/paste the following URL into your Browser to find them https://portal.softrak.com/resources/resellers.php I'm on the West Coast so the ti
|
|
Technical Support
|
|
Thank you
|
|
Technical Support
|
|
We need someone to look at our files to ensure that we can move forward and we have the correct information in our data set. We took the GLGLOB file from the server and made copy, then we took the file from the server and restored a previous version
|
|
Technical Support
|
|
We have several times and we have also asked for a phone call and we have not received one. He looped in Terry from Softrak who suggested to John that he reach out to a Chris McDonell (not sure where from), which our IT Manager replied as follows: G
|
|
Technical Support
|
|
Lori: I've sent an email to John Hancock pointing him to your posting.
|
|
Technical Support
|
|
Hello Lori, Support is provided by your Adagio Consultant. I suggest that you contact: John W Hancock.
|
|
General Inquiries Forum
|
|
Is there actually an Adagio Cloud Software that can be used so we no longer have to use the legacy on premise version?
|
|
Technical Support
|
|
We seem to have a problem with contacting technical support and require assistance. Does anyone know of a support person that actually will answer a call or call you back?
|