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Jump to new posts Email Setup by smhoon @ Yesterday at 05:44 PM

I was able to setup email services way back in 2015 with Outlook but unable to do so with new Outlook. Assistance is greatly appreciated.
Technical Support
Jump to new posts AP 9.3C (2025.05.06) Service pack Released by Softrak Support @ 05/08/25 11:33 PM

Hi All, New features & Fixes in AP 9.3C. • A Northern Savings CU 1464 EFT Provider has been added for the PaymentStream Guide for File Upload – Form 5600: PaymentStream AFT Guide for File Upload Specification from central 1. • The Maintenan
Technical Support
Jump to new posts Re: MSVCR110.DLL error by Patricia B. @ 05/07/25 02:40 PM

Rebecca: Did you check if the computer is Home edition? It has been reported as a possible issue.
Technical Support
Jump to new posts Re: MSVCR110.DLL error by Rebecca Young @ 05/07/25 07:36 AM

I tried installing Crystal manually, but still no luck.
Technical Support
Jump to new posts Re: SqlSyn error - Gridview RW is not licensed by Softrak Support @ 05/06/25 06:18 AM

Hi @All, Forwarded this issue to R&D for investigation.
Technical Support
Jump to new posts Re: SqlSyn error - Gridview RW is not licensed by AudreyQuick @ 05/06/25 05:54 AM

I stand corrected. I just tested RW. The replacement SP's fixed the issue of not being able to run GV64, but if i try to use GV64RW, I don't get a message, but it doesn't load the RW at all. I CAN use RW with regular GVWIN. To recap, before the S
Technical Support
Jump to new posts Re: SqlSyn error - Gridview RW is not licensed by Liz_C @ 05/06/25 05:41 AM

I did re-download & re-install both service packs (yes, very confusing because the dates are the same). This did not resolve my issue
Technical Support
Jump to new posts Re: GL Financial Reporter periodically crashes by Bruce Gardner @ 05/05/25 04:11 PM

You have the most up-to-date version of Ledger. More information is required. Questions: -Is this a new deployment (ie. new server)? -If not, when did this behaviour start? Did anything change at that time? -Were any Adagio updates installed? -Is t
Technical Support
Jump to new posts Re: SqlSyn error - Gridview RW is not licensed by AudreyQuick @ 05/05/25 01:46 PM

The new SP's have the same date as the ones that were incorrect, which makes it very confusing. I would re-download, and re-install. I was told by support, that I only needed to do one module, not both. I haven't tried to use GVRW since then, but
Technical Support
Jump to new posts Re: SqlSyn error - Gridview RW is not licensed by Warren Karges @ 05/05/25 01:16 PM

Hi Audrey, thanks for weighing in. Do you have the same date on your 64-bit GVRW DLL still? and you can actually write to a table using the 64-bit version? Do your installers have the April 22nd signed date (properties > digital signatures tab) o
Technical Support
Jump to new posts Re: SqlSyn error - Gridview RW is not licensed by AudreyQuick @ 05/05/25 01:10 PM

Hi Warren, We reported this on 4/21 and I can verify that the revised AR/AP SP's fixed the issue. https://portal.softrak.com/ubbthreads/ub...illed#Post71636
Technical Support
Jump to new posts GL Financial Reporter periodically crashes by AllanOgilvie @ 05/05/25 12:35 PM

This seems to be random and not specific to any report. Adagio is installed on a server with a workstation install. GL-93B-20231109
Technical Support
Jump to new posts Re: SqlSyn error - Gridview RW is not licensed by Warren Karges @ 05/05/25 12:17 PM

Hi support, I've connected with Liz and verified that GVRW is functional (the DLL is in place). We can launch the 32-bit GV and utilize the RW feature, but we cannot do the same with the 64-bit version. It just launches regular GV instead. So we ca
Technical Support
Jump to new posts Re: SqlSyn error - Gridview RW is not licensed by Softrak Support @ 05/05/25 07:17 AM

Hi Liz C, Make sure you have GridView RW installed properly. To cross check, go to Softrak/Addons folder & see whether you have GridViewRW.dll
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