Interesting you say this Warren. The other day I had an Adagio Cloud client report that Cloud would lose connection every 10 seconds. I logged in to their screen and witnessed the problem. With no modules even open, the Adagio Manager kept disconnecting. The error message was Go Global - Connection was dropped, trying to reconnect... and would do this constantly every 10 seconds. His internet connection was rock solid. After uninstalling and re-installing the Adagio client and still having the same issue, something told me to look at the default printers on his machine. The default was a Kyocera printer that was no longer available. I removed the printer and Adagio Cloud didn't have the issue anymore.

Coincidence? I realize it doesn't make much sense if the modules were not open or trying to print anything. But I can't help but wonder if Cloud was trying to pre-load the printers and it was crashing something.


Edited by Dan_Desautels (08/03/23 10:25 AM)
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Dan Desautels
DezTek Solutions Inc.
Thunder Bay, ON