They are running 8.1C 150226.

To repeat -- this client has NO prospects. They use SalesCQ exclusively for collections. That said, the Prospects has been checked when they do a scan. I'm trying to test this without checking the prospect checkbox.

However.

In trying to troubleshoot this w/ a copy of my client's data, I'm having an issue installing SalesCQ on my laptop. (Can this get any more annoying!?)

I'm getting an error during the install:

VESapiCOM.exe - Entry Point Not Found.
The procefue entry point PrivateCoInternetCanonicalizeUri could not be located in the dynamic link library
c:\windows\system32\urlmon.dll

I figured I'd try to run it anyway and unsurprisingly it did not work. I get that "this workstation needs to be updated" error. Running the WS update does not resolve.

I'm trying to install the current version on a Windows 8.1 laptop.Other Adagio modules have installed w/o issue.

PLEASE HELP!