Updates on our current testing:

The current user in question is using a dumb terminal to connect directly to their terminal server. With this connection he cannot print GL trial balances or GL transaction details reports. Logging in as the system administrator to terminal services, these reports in Adagio GL print fine.

The same user, if logging in to another PC workstation (not a dumb terminal), as his same user and same rights, connects to their terminal server with a desktop icon. We have discovered with this connection logged in as the same user ID as before, he can print GL trial balances or GL transaction details reports without issues.

Going back to the previous direct connection on the dumb terminal, the selected reports do not print.

It seems deeper than a rights issue.

To resolve the immediate printing issue, the user is now using a different workstation until we can resolve.

Brian