Thank you Bruce - this is the kind of information that really helps but unfortunately in my case it did not.

I wiped out the profile on the terminal server and then with the user as a domain adminstrator went through the WKSETUPs.

Adagio Ledger report printing: Unable to preview/print Batch listing, Trial Balance, Detail Listing (G/L listing) from Reports menu. When trying to preview/print, it shows “Initializing printer”, then “Printing Reports”, but no report displayed or printed.

I am able to preview/print Reports> General report > Chart of Accounts, Account Group, Company profiles etc...

How is that for weird?