Thank you for the information.

I noticed that after deleting the profile and running WKSETUP for the modules and logged in with administrstor rights the %ProfilePath%\windows\crystal folder was not created.

I tried running the report and it failed.
I copied the folder in and the report failed again.

What I have not tried is to copy the folder if not present before the failure occurs.

I will post back in a few minutes.

Again, thank you!!!!