Until the behaviour is repeatable, there's little Support will be able to do. If you have a subledger with batches waiting to retrieve, you can backup the general ledger and the subledger and upload it to our
web site and we'll take a brief look to see if something jumps out.
In any event, no harm will have been done. Unpost the batches, delete the reversing entries (they will be in the batch created by the unpost) and post them properly.