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#20531 - 01/18/10 06:11 AM ERROR 1013 occured in Orde Entry 8.1c
Andreas Offline
Heavy Adagio User

Registered: 11/10/09
Posts: 18
Loc: Montreal, QC
Hi there,

super urgent.. we need your help...the following error occured in Order Entry 8.1C..
ERROR 1013 occured when attempting to open OE Order Header...

only when adminsitartor log on a machine, and then wioth any user name in Adagio it works, but if no adminsitartor logs on a workstation un der windows...this problems persists...

Andreas

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#20532 - 01/18/10 06:42 AM Re: ERROR 1013 occured in Orde Entry 8.1c [Re: Andreas]
Brian Puddington Offline
Adagio Ace

Registered: 06/09/08
Posts: 225
Loc: Montreal, Canada
Andreas, Error 1013 usually means that there are insufficient rights for one of the directories Adagio uses. It can also mean that another application (a backup or virus scan process) has the file locked.

Check for any other applications having locked the application first. Secondly, run the checksys.exe program in the \Softrak\System folder and look for any read/write problems there. Thirdly, re-run the procedure that I outlined to you regarding your AP last week. I indersdtand that you have just upgraded ststions to Windows 7. I will send you Windows 7-specific instructions for verifying rights/ownership at the data file level. If none of this works, I will come to your office at lunchtime today and install a Hot Fix that might solve the prtoblem.
_________________________
Brian Puddington
Geneva Financial Systems
Montreal

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#20533 - 01/18/10 07:01 AM Re: ERROR 1013 occured in Orde Entry 8.1c [Re: Brian Puddington]
Andreas Offline
Heavy Adagio User

Registered: 11/10/09
Posts: 18
Loc: Montreal, QC
Hi Brian,,

thanks, solved i applied the same procedure to Employee security group on the server...

A.

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#20534 - 01/18/10 07:09 AM Re: ERROR 1013 occured in Orde Entry 8.1c [Re: Andreas]
Brian Puddington Offline
Adagio Ace

Registered: 06/09/08
Posts: 225
Loc: Montreal, Canada
All's well that ends well.

Brian
_________________________
Brian Puddington
Geneva Financial Systems
Montreal

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