Hi Bruce,

Yes, the issue is being worked on continuously. It's difficult as we cannot duplicate it here - we know it is timing related as Adagio tries to give a user who has consumed a chargeable Lanpak access to the free one that comes with each module if it becomes available. This maximizes the number of users a site gets for their Adagio investment, but we appear to have a problem grabbing, dropping and swapping them properly.

The problem is always self correcting if everyone exits Adagio. You will only be able to delete EZSEMTAB if this has occurred, but the file does not HAVE to be deleted to fix the problem. It's just a convenient way to confirm that everyone successfully got out of the application.

We do understand that this is inconvenient, but no data is damaged or process improperly interrupted as a result of the problem. The applications are all well behaved when it occurs.

Once we feel that we have the problem taken care of, we will be rolling the fix through all our forthcoming Upgrades and Service Packs. We have been testing improvements in the code at sites where this has been happening with greater regularity.