We started consuming the lanpak when you edit a customer when BankRec was released in May of 2011. The fact it was not consumed before was an oversight in OrderEntry. I believe that it's possible that the fix to the code was actually incorporated into OrderEntry V8.1D but might have missed the release note.

While Steve's client complained to him that they had run out of Lanpaks, we have not received any screen shot to demonstrate that the lanpak in use count was astronomically high. There are legitimate circumstances under which all the lanpaks may be consumed.