They got the No Lanpak error message when they tried to edit an item, after having been editing other items for a while (doing price updates). They left it on the screen for me to look at. By the time I saw it and clicked OK on both it and the Access Violation error (with Leigh watching), and then exited and relaunched OE (so I could log on as SYS), all functions in OE were available again.

Steve