Hi Steve,
Are your customers using 8.1D (110929) or 8.1E (111215)? We are still using 8.1D (110929). My understanding is that the fix is for a feature that came with 8.1E. I haven't installed the fix yet. We haven't had the lanpak issue lately. The only thing different here is that we're not as busy and so we're not maxing out the lanpaks like we were the weeks before Christmas.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario