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#62818 - 01/16/20 11:01 AM EFT Email notification
Lori Offline
DFBO

Registered: 03/14/18
Posts: 6
Loc: Canada
The vendor I sent an EFT to did not get their notification of payment and details.

How do I resend or check I have it set to send automatically?
_________________________
Lori Williams

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#62819 - 01/16/20 01:13 PM Re: EFT Email notification [Re: Lori]
Dan_Desautels Offline
Adagio Maestro

Registered: 07/21/11
Posts: 1169
Loc: Thunder Bay, ON, Canada
Hi Lori,

If you're using Adagio EFT, the email notifications do not go out "automatically". When you created the EFT submission file, and answered 'Yes' to the question "Did the EFT file submit correctly", there should be another prompt asking "Do you want to print additional forms?" Did you say Yes to this and Email the forms?
If you did, then they should be in your Email queue. Go to the menus at the top and select Email>Email Queue. You can select the one you want and set it "To send" and then send it again.


Edited by Dan_Desautels (01/16/20 01:14 PM)
_________________________
Dan Desautels
DezTek Solutions Inc.
Thunder Bay, ON

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