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#55394 - 10/20/17 06:29 PM Re: XConsole Shut Down was cancelled [Re: SusanTennier]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10502
Loc: Canada
Is there any possibility that you went into xConsole and changed the scheduled shut downs when this occurred?
_________________________
Andrew Bates

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#55395 - 10/20/17 06:39 PM Re: XConsole Shut Down was cancelled [Re: Retired_Guy]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
No, we never change the xConsole schedule.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#55396 - 10/21/17 10:21 AM Re: XConsole Shut Down was cancelled [Re: SusanTennier]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10502
Loc: Canada
OK. Thanks.
_________________________
Andrew Bates

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#55402 - 10/23/17 05:08 AM Re: XConsole Shut Down was cancelled [Re: Retired_Guy]
doug Offline
Doug Parrington

Registered: 07/04/05
Posts: 77
Loc: Winnipeg
Hi Andrew, It is a scheduled shutdown.

Doug

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#55413 - 10/23/17 11:12 AM Re: XConsole Shut Down was cancelled [Re: doug]
Warren Karges Offline


Registered: 08/04/11
Posts: 461
Loc: Waterloo, Ontario
I've reviewed the xconsole schedule at TDL and the only unusual thing I noticed was that the path involves a hidden drive:
\\xxx-xx\D$\softrak\system
_________________________
Warren
Stief Group

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#55521 - 11/01/17 12:10 PM Re: XConsole Shut Down was cancelled [Re: Warren Karges]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
This is still not working. It sort of the defeats the purpose of having X-Console.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#55576 - 11/06/17 02:50 PM Re: XConsole Shut Down was cancelled [Re: SusanTennier]
hutchinson2017 Offline
Stranger

Registered: 06/29/17
Posts: 1
Loc: Antigua
I am very intrigued by the resolution to this issue as I have a similar issue on Xconsole and its also intermittent.

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#55578 - 11/06/17 04:30 PM Re: XConsole Shut Down was cancelled [Re: hutchinson2017]
Douglas Dickie Online   content
Adagio God

Registered: 06/02/99
Posts: 4372
Loc: Vancouver, BC
As a dealer of Adagio I have sold Console to a few of our clients. Where we find X-Console to fail includes;

1. LAN when the workstation Network card goes to sleep X-Console can not communicate with the workstation and doesn't kick that user out. This is solvable by making sure that the network cards don't go to sleep.

2. Terminal Server - the best we can figure is that X-Console cannot see the TS users to kick them out. Not sure why Softrak didn't notice this in testing.

3. Hidden drives/network shares - this is not a common configuration for the majority of Adagio users. I suspect that X-Console just doesn't know how to communicate with this configuration.

Hopefully Softrak will do some more R&D on this solution.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#55679 - 11/22/17 02:51 PM Re: XConsole Shut Down was cancelled [Re: Douglas Dickie]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
We are using terminal server so I guess that is the problem. XConsole just doesn't work at all. I wondered as well if it had anything to do with that Print Boss is running on the machines that won't shut down?
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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#55721 - 12/04/17 07:11 AM Re: XConsole Shut Down was cancelled [Re: SusanTennier]
SusanTennier Offline
Adagio Maestro

Registered: 02/22/08
Posts: 1247
Loc: Ontario, Canada
Softrak, are you acknowledging that XConsole does not work on a Terminal Server?
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario

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