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#45155 - 03/31/15 09:31 AM Payables upgrade 9.2A batch status file issue
Carl1953 Offline
Adagio Enthusiast

Registered: 01/29/07
Posts: 26
Loc: CA
I have installed and re-installed the upgrade but continue to have this problem when trying to print and invoice batch, check batch, adjustment batch etc. Example, entered a manual check batch and then tried to print the batch. The following error comes up.

The table 'APW92_Batch_status' could not be found. Error in File Apmcbatch{14C5769C-992B-4A18-A313-773BF5C6A645}.rpt: The table could not be found.

I received this error with any type of batch I create, just the name of the file in the error will change to reflect the type of batch I have created.

Bottom line is I cannot print any batches created as the APW92_Batch status file cannot be found.

How can this be rectified?

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#45159 - 03/31/15 09:51 AM Re: Payables upgrade 9.2A batch status file issue [Re: Carl1953]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11478
Loc: Vancouver, BC Canada
Question: Are you able to print a File | User Preferences report without error?
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Softrak Tech Support

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#45160 - 03/31/15 09:56 AM Re: Payables upgrade 9.2A batch status file issue [Re: Carl1953]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Carl,

Can you print:
  • The User Preferences Listing (File | User preferences | Listing)
  • The Company Profile (Reports | General Reports | Company Profile)
  • The Open Payables (Reports | Transaction and Analysis Reports | Open Payables)


In that order.

Were there ANY messages during the installation of the Upgrade reporting an error condition? Are you running Adagio Ledger 9.2A?
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Andrew Bates

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#45163 - 03/31/15 10:12 AM Re: Payables upgrade 9.2A batch status file issue [Re: Retired_Guy]
Carl1953 Offline
Adagio Enthusiast

Registered: 01/29/07
Posts: 26
Loc: CA
I could print the User Preferences. I could not print the open payables or company profile

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#45164 - 03/31/15 10:14 AM Re: Payables upgrade 9.2A batch status file issue [Re: Retired_Guy]
Carl1953 Offline
Adagio Enthusiast

Registered: 01/29/07
Posts: 26
Loc: CA
Both have the error saying the company profile cannot be found

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#45165 - 03/31/15 10:17 AM Re: Payables upgrade 9.2A batch status file issue [Re: Retired_Guy]
Carl1953 Offline
Adagio Enthusiast

Registered: 01/29/07
Posts: 26
Loc: CA
Yes, I am running Ledger 9.2A. No errors on the payables install. Data integrity check lists all as OK too.

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#45167 - 03/31/15 10:28 AM Re: Payables upgrade 9.2A batch status file issue [Re: Carl1953]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
You should check that you have the following files installed in \Softrak\Dict:
Code:
@P92AI.SSI     2/27/2015   3:34 PM      210 KB
@P92AR.SSI     2/27/2015   3:34 PM    2,876 KB
_________________________
Andrew Bates

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#45169 - 03/31/15 11:10 AM Re: Payables upgrade 9.2A batch status file issue [Re: Retired_Guy]
Carl1953 Offline
Adagio Enthusiast

Registered: 01/29/07
Posts: 26
Loc: CA
The files you listed are not in the Dict folder

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#45170 - 03/31/15 11:12 AM Re: Payables upgrade 9.2A batch status file issue [Re: Carl1953]
Carl1953 Offline
Adagio Enthusiast

Registered: 01/29/07
Posts: 26
Loc: CA
Sorry....yes, they are there exactly as you show them.

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#45171 - 03/31/15 11:47 AM Re: Payables upgrade 9.2A batch status file issue [Re: Carl1953]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Can you print from the sample data?
_________________________
Andrew Bates

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