For some reason, Payables is not printing cheques that I have requested through forcing the invoices I want to pay. As far as I can tell, I have not changed anything and am doing it the same way as I always have. The only thing I can I know is that for the first time, a few days ago, I had to print a manual cheque which I have never done before so I don't know if this affected anything for a regular system cheque. I did a cheque run on the 25 of last month and everything was normal.

For these cheques that will not print, I went into Pay Control and forced 7 invoices belonging to 5 vendors. I then went into Check Run, entered the Bank Code, the Check Date and selected Only forced. When I do a Print Preview, it shows all of the invoices I Forced to pay but then under each Vendor it states *A check will not be printed* and at the bottom shows 0 checks to be printed and the Total Issued is 0.00. What has changed, what am I missing?

Even though you are fore paying an invoice, the amount payable to the vendor is $0 or less than $0. Are you taking unapplied credits?

No, I am not taking any unapplied credits. It's just a simple forced invoice for payment.

And on the Pre-Check Register, each invoice that I forced is showing and each shows the amount of the invoice. At one point, I took all of the forces off except for one vendor and it took the "A check will not be printed" off, showing it could be printed but as soon as I added the rest of the forces back onto the other invoices, the "A check will not be printed" showed up again.

Hi Ryan,

The message 'A check will not be printed' comes up if the overall check amount will be 0.00 or less. On the pre-check report, what are the check amounts for the vendors? Are the a positive value, or zero or negative?

Something else to investigate with these invoices is the 'Maximum Payment', as specified within Payment Control. If the maximum payment is zero, then this invoice will not get paid until you adjust the value to a positive amount. It would get set to zero if you partially paid the invoice by any method (system or manual check), and did not have the option in the Company Profile enabled to 'Set Amt Payable to Inv Balance' (System Options tab). Having this option enabled will reset the Maximum Payment to the new Current Amount after an invoice is partially paid.

On the pre-check report, the amounts for each vendor is a positive amount and none of the forced invoices have been partially paid. However, the manual cheque I printed the other day was a partial payment and I had to enter the amount I wanted to pay on that particular invoice but that's all I changed. This is the first time since the manual cheque that I've tried to print another one.

I am looking under our Company Profile, under the System Options tab and I do not see anything that says "Set Amt Payable to Inv Balance" or anything similar there. I did check a couple of the vendors profiles under Pay Control when I click on one of their invoices and there is a maximum payment box there and the amount there is at 0.00.

Hi Ryan,

What version of Payables are you using? That may shed additional light on this. Perhaps you are using an older version that has a problem that has since been fixed.

The option for 'Set Amt Payable to Inv Balance' can be found in the Company Profile on the System/Report Options tab, on the right side, about half-way down. If you are using the shipping version 9.2A, the tab name is simply System Options. This feature was introduced in Payables 8.1E in 2012.

If the Max Payment is 0.00 for an invoice, it must be edited to something positive in order to pay it. And the overall total check amount for the vendor must be positive in order to write a check. For example, a 100.00 invoice will not be paid if there also is an unapplied 100.00 prepayment for the same vendor, netting the overall vendor amount to 0.00.

We are using Payables 8.1D There is no "Set Amt Payable to Inv Balance" under our company Profile and the tab in the version we are using is called System/Report Options.

By the way, this is Shelley (Payables/Receivables) and not actually Ryan....just to let you know.

Hi Shelley,

Thank you for confirming. Yes, that older version pre-dates this feature.

Here is something else that was fixed in version 8.1E, from the release notes:

Changing the Invoice Status (Forced, Hold, None) for a transaction in the Edit Vendor function now causes the message "A new payment list will be generated, due to a change in the parameters" to be displayed in the Print/Post Checks & Advices function when you select Print/Post or print the Pre-Check Register report.

You may need to temporarily alter one of the parameters of the System Check Run to force a refresh. Maybe something minor like the Check Amount end range from 10 million to 9 million. Then see if that helps.

The other comments still hold, that if the max payment is 0.00 for an invoice, it must be changed. And the overall payable amount for the vendor must be greater than zero in order for a check to be generated.

I got it! Following what you suggested about altering one of the parameters of the System Check Run, I looked at the Check Amount boxes and they read 0.00 to 0.00 for the Starting and Ending numbers. I recall that any other time up until now, it read .01 in the Starting and 9,999,999,999.99 in the Ending. I changed them both to read that, did a preview and VOILA!...the "A check will not be printed" is gone and everything looks normal.

Thank you very much for all your patience and your help on this, I doubt I could have figured it out without your help! Happy Easter!