Is it possible to force the use of serial numbers in inventory? We are using 8.1C.

Barb

Set a count of the number of serial numbers on the Units tab of the item.

We do have that, so it "allows" us to put serial numbers on the items so tagged. What I'd like to know is if there is any way to "force" the use of serial numbers.

Possible?

Barb

Barb:

Describe what you mean by "force the use of serial numbers". I would interpret this to mean "force the user to enter a serial number when shipping an item in OE (shipping occurring when you invoice the order)" and my answer would be the one Andrew gave you.

On the 'System Defaults' tab in OrderEntry there is an option 'Serial Entry Mode' that option can be:
'None', 'Auto', 'Prompt' (Press F1 in the app for details)

I'll throw my 2 cents in. I do not use this feature because when we move items to shipped, we can create the serial number line but must leave it blank and print a picking slip to the warehouse (we do not know the serial number yet). The warehouse staff picks the item and invoices the order, weather they enter a serial number of not. My defination of forced is that the order can not be invoiced until the serial number is entered.

Doug

Hello Doug,

Why not move the items to shipped AFTER the warehouse staff have told you how many and what serial numbers were shipped on the picking slip?

Hi Andrew,

The picking slip tells the warehouse how many on an order to ship. I don't want the warehouse staff deciding which customers are getting the products and which ones arn't. In our system here, the warehouse staff picks the order, invoices it and sends the invoice with the product to the customer.

Hi Doug,

Does this issue arise when you partially ship an order? (ie, you actually only want the warehouse to ship 3 when the customer has ordered 5)?

yes, or we dont want to ship any because they are for someone else.

Doug