I replaced one work station with a windows 7 machine. Was working before our tech installed Kapersky. Now when i start Adagio i get a code 5134 Unknown error creating application.

any ideas

You have already identified the culprit: Kapersky.

Various anti-virus checkers cause various problems with various software although data intensive programs like Adagio seem to be affected more often.

Try the following with your technician, in this order, and check Adagio operation after each.

1. Turn off real-time file checking for the \Softrak and \ QRASP folders and sub-folders.

2. Turn off Kapersky's real-time checking entirely.

3. Un-install Kapersky.

Obviously if the last one is the only one that solves the problem, you will need a different virus-checker. One that works, seemingly without problems, is Microsoft Security Essentials. Price is pretty good too!

Has anyone else had trouble with Kapersky? We were researching a new AV program and had settled on Kapersky. Haven't done anything yet so would appreciate some feedback (currently using ESET but had heard there were problems with the latest version). Use to use Norton's (2 years ago) but it was a terrible resource hog. Thanks for any info.

Hi, Mike,

Make sure that the Lanpaks are registered and the license number received from Customer Service has been entered also.