Good Morning
I am still recieving critical errors

Critical Error : [1011} insufficient rights to create in data directory

When pressing F6 to look up customers in invoices or receivables, we also get the same msg when looking up vendors in payables.

Another Error msg is when trying to print a posting journal in payables

Error: 120 Lookup item not found. Formulas :Name : =HeaderFooterDateFormat

And posting journals will not print at all

I have don’t integrity checks in all of the modules
If I remove the following files the program seems to run ok for a period of time but always reverts back to the same errors
QIF002’I.WIL

ARF001’R.WIL

ARF002’I.WIL

APF002’I.WIL

QIF001’I.WIL

I had a tech in, who re-installed adagio, checked to make sure all the rights were set etc. We are running Novel, is there some setting in that which may be causing these prolems?

Are you using Novell clients on the workstations? If so you will have to do things like turn file caching off and delayed writes off.

David

Hi, Angela,

What versions of Receivables, Payables and Invoices are you using (along with the release dates)? This information is available when you select Help | About from within each module.

When you say you don't have integrity checks in all of the modules, do you mean that, when you access the File menu, the Data Integrity Check menu pick is greyed out? If so, then you need to ask your Adagio system administrator to grant you access or perform the DICs.

With Novell, you need to ensure you are running the latest service packs. Also, ensure that Opportunistic Locking, File Commit and File Caching are turned off.

An error 120 lookup usually refers to having mismatched report tables. For this we'll need to know the versions(release dates) of the modules you are running.

re: the intefrity checks what I ment to say was that I have performed checks in each module and they come out without any erros.

Adagio Invoices, Receivables and Payables are all 8.1A, not sure where I would find the release dates...

Hi, Angela,

The release date is the date enclosed within parentheses to the right of the module version in Help | About.

For example, IN might be 8.1A(070921) or (070606) or (070721).

Invoice (070921)
Receivables (070920)
Payables (070919)
Ledger 9.1 (080307)

Okay, thank you.

Regarding the 'Error 120 lookup' when trying to print a Payables posting journal, please check within your server's \QRASP folder to determine you have the following report tables and dates:

QRTAPB68.QRW 9/13/2004
QRTAPT68.QRW 12/27/2002
QRTAPW68.QRW 4/12/2007
QRTAPZ80.QRW 3/28/2007
QRTAPW81.QRW 4/20/2007 and
QRTAPZ81.QRW 3/28/2007.

i Do not see the following files
QRTAPZ80.QRW 3/28/2007.....(I do have a QRTAPZ68.QRW)
QRTAPW81.QRW 4/20/2007 and
QRTAPZ81.QRW 3/28/2007.

Hi, Angela,

You will need to reinstall the Payables module as there may be other things not quite correct with your software installation.

If you are not familiar with doing this, you should contact your Adagio consultant for assistance.

I had a tech in the office the other day who said he re-installed all the modules, but I will phone him and verfy that.