We updated to the latest version of Gridview and now can't run some of the reports we had created. Screen locks, can't refresh and only way to get out is CTRL ALT delete. In order to use the reports we need, we had to re-install an older version of Gridview. I would like to use the newer version for the enhancements it offers but do not want to lose our older reports.

Hello Karen,

We have had a report of a similar problem with Views that have filters causing V8.1 to crash. We have re-created the problem with the sample data, and it has been referred to R&D to try and figure out what is going on. At the original site that reported the problem, we found that re-creating the Filter solved the problem. While this is not an optimal solution, it did allow them to get the Views they needed running.

BTW - it would be sufficient to copy the Filter to Notepad and paste the text into the Filter box when the new version is installed.

Sorry for the inconvenience.

Hi Andrew

Now that you mention it, I too crashed GridView 8.1A when trying to create a view with a filter, but because it was a date query filter, there was no way to re-create the filter - the view would crash before I could even load it. At the time, I thought it was something I had done, but now I realize it was an 8.1A problem. I ended up starting over without the date query, and it worked. So it seems to be hit or miss.

Steve

I re-registered the older version (8.0E(061017) as I don't want to "fix" each report. Embarassingly, my list of reports is immense and we use most of them. Will I get an email or somehow be alerted to the fix so I can download the newer version as soon as possible?

Karen

Hi Karen,

I'll try and remember.

Karen --

You're on an Upgrades Plan for GridView, so you'll be notified by email as soon as the new version is released.

I've also emailed your Adagio consultants so they'll be aware that you're eager to get the new version.

-- Wally

I am having similar problems. Of course, I only discovered it today and I need the report yesterday!

Just by the way, I tried starting from scratch (new worksheet, new filter) and it still crashed.

Hello bal and Karen,

The problem is with blanks in the filter. There is a hot fix available to fix the problem.

Where is the hot fix?

Just by the way, I don't have any blanks in my filter. It's only one line.