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#10048 - 10/16/07 05:12 PM Re: Gridview Update Problems [Re: bal]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11317
Loc: Vancouver, BC Canada
The problem happens if you have any spaces in your filter, along with Query functions. For example, spaces before or after the equals sign =, or parenthesis ( ). Eliminating these spaces (which doesn't affect formula syntax) seems to be OK, where filters with extra spaces for readability has the problem occur.
_________________________
Regards,
Softrak Tech Support

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#10055 - 10/16/07 08:49 PM Re: Gridview Update Problems [Re: Softrak Support]
bal Offline
Adagio Ace

Registered: 03/29/99
Posts: 216
Loc: Ottawa
I have no spaces.

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#10056 - 10/16/07 10:34 PM Re: Gridview Update Problems [Re: bal]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
Hi bal,

=QUERY() functions also have a problem it appears. Are you using this in the filter? Has someone sent you the link to the service pack? I know it's been done.

If not, I apologize.

Andrew
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Andrew Bates

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#10057 - 10/16/07 11:43 PM Re: Gridview Update Problems [Re: Retired_Guy]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4322
Loc: Vancouver, BC
Andrew is mistaken, no service pack has yet been release to the public (or dealers for that matter).
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#10058 - 10/17/07 05:29 AM Re: Gridview Update Problems [Re: Douglas Dickie]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
Hi Doug,

The announcement will go out today. The work has been done. Usually we try and get the fix directly to companies that have encountered the problem.
_________________________
Andrew Bates

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#10059 - 10/17/07 08:24 AM Re: Gridview Update Problems [Re: Retired_Guy]
bal Offline
Adagio Ace

Registered: 03/29/99
Posts: 216
Loc: Ottawa
It is a Query function.

I've got to get some reports out...is there going to be a fix. If not, I'm going to have to use another way to accumulate the information.

I know the other way and it takes a long time!

Thanks.

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#10061 - 10/17/07 12:05 PM Re: Gridview Update Problems [Re: bal]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
Hi Cheryl,

There will be a fix posted today. I've asked someone to make sure that you are sent the link as soon as the files are up and ready to download. I'm on the road (as you know).

Sorry for the inconvenience.
_________________________
Andrew Bates

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#10063 - 10/17/07 12:45 PM Re: Gridview Update Problems [Re: Retired_Guy]
bal Offline
Adagio Ace

Registered: 03/29/99
Posts: 216
Loc: Ottawa
Thanks a lot.

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#10065 - 10/17/07 12:53 PM Re: Gridview Update Problems [Re: bal]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
Hi Cheryl,

Michael from our office has left a voicemail message for you. He wants to make sure that we've fixed the problem you are having.
_________________________
Andrew Bates

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#10067 - 10/17/07 01:12 PM Re: Gridview Update Problems [Re: Retired_Guy]
Wally Kunz Offline
Adagio Scholar

Registered: 11/16/01
Posts: 96
Loc: Vancouver, BC Canada
The Service Pack is being installed and tested live now. The channel announcement will go out shortly. By Thursday, we hope to send the special announcements to those who contacted us about the specific problem and then we'll send the announcement to all registered users.
_________________________
Wally Kunz
Softrak Systems Inc

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