Thank you for your help . For sure we did not know the Group setup could affect the outcome. We will now set up as required.
To my way of thinking, & I still have to look at this, I would like the AR function of putting a customer on hold to over ride all others, or all orders as they process look to AR for permission before printing.
In the case of a customer placing an order, the manufacture time is a month, the item is ready to ship & the order is invoiced & comlpeted. The customer may have been placed on hold during that manufacturing time but nothing except dilligence will stop or change the existing order status. The same applies in reverse. The customer orders, is on hold, pays to get their order released, but the order rights have to be changed by someone that really doesn't have that level of clearance or the AR person has to look for outstanding orders & OK them. If there was a way to globally change the status from AR it would be much cleaner in my mind. That's where I was confused with the default, I thought the order looked to the default in AR for direction.
Thanks again for the help.