Hi, Carol,

What's jumping out at me is just below the double line where it reports the user is running Adagio JobCost 6.8B (050114). Really? Is that what she's running? What version (release) of JobCost are the other w/s's running?

I ask for a several reasons:

- AJ6.8B is ... 11 years old and no longer supported

- Only Adagio versions 8.1A and higher were tested with Vista and Win7 and they're running Win10

- They are on an Upgrades plan

- If her shortcut is pointing to a different install point than the others, it should be corrected.

- If her shortcut is pointing to and running a current version of Adagio JobCost, then her registry might contain incorrect information.