Good suggestions, Patricia.
Carol, thanks for the added information about the shortcut and the new GetAdagioWorkstationInfo.
You still haven't said that you've completed a search on the local w/s and the server for AJWIN.exe. I'm still concerned that, originally, the w/s was reporting that JobCost 6.8B existed.
Also, you haven't confirmed whether, when Grace was at the other w/s and she successfully ran Adagio, she was logged onto that w/s using her own Windows logon or if the other user was still logged into that w/s as herself.
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Regards,
Softrak Tech Support