This morning when my client logs into a company in Adagio from one workstation, the toolbar shows up as dim until the data loads. At this point, the toolbar disppears and the adagio desktop kind of has raised lines and no menu items work.

Other workstations are functioning.

Workstation OS Windows 10
Job Cost Version=9.2A (160126)

Get Adagio WS Info report is:
Adagio Workstation Information [as of 1/25/2017 12:06:23 PM]
Run from [G:\SOFTRAK]

User: [Grace] Logged into [\\GRACE-HP-Z230]
as Admin. [True] with UAC Enabled [1]
on Computer Name [GRACE-HP-Z230] Windows Version: [6.3.14393] Processor: [Intel64 Family 6 Model 60 Stepping 3, GenuineIntel]

Adagio Mapped drive: [G:]; UNC: [\\winserver\accounting];

===========================================================================
Adagio JobCost 6.8B (050114) === Company: [A&B Flooring Systems, Inc.]
Wkst Version: Registry [20090633]; {must be >=} Main [20000101]

Report Tables Status: Result is OK: [True]; {Is Eval. version: [False]}
Report Tables drive: CU Registry [G:\]; CU UNC [\\winserver\accounting\];
LM Registry [G:\]; LM UNC [\\winserver\accounting\]

Resources: Flags [CIXPW]
Web storage Exe: [vitalEsafe.exe]
Must update: [False]; Reg: [20110323] >= File: [20110323] {LM: [20110323] CU: [20110323]}
PDF Must update: [False]; Reg: [20110510] >= File: [20110510] {LM: [20110510] CU: [--not checked--]}

System Files: Components: [INST PRSTD PE85 PRGR]
Terminal Server Files Status: {override to skip section: [], Y or empty}
Windows folder [C:\Users\Grace\Windows\Crystal] Exists: [False]; (skip check if does not exist)

QRW Status -- File: [G:\SOFTRAK\SYSTEM\QRASP\AJ\QRTAJW68.QRW] must exist: [False]

----- Registry Trace: -----
HK_CU: [Software\Softrak Systems] {Default:}; exists: [True];+Opened;
. .Key: [vitalEsafeVersion] exists: [True] Value: [20110323]
HK_LM: [Software\Softrak Systems] {Default:20110323}; exists: [True];+Opened;
. .Key: [vitalEsafeVersion] exists: [True] Value: [20110323]
HK_LM: [Software\Softrak Systems] {Default:}; exists: [True];+Opened;
. .Key: [AdagioPDFVersion] exists: [True] Value: [20110510]

***** Adagio JobCost STATUS: WORKSTATION UPDATE REQUIRED. *****

I ran JC WS setup and that did nothing. I uninstalled and re-ran ALLWKST and that did nothing.

Anyone have any ideas?

Thanks,
Carol