Hello Chris,

Here are things to try in an attempt to isolate the problem:

• Does logging in as a different user change the behavior?
• Does logging in as Administrator change the behavior?
• Does changing the printer make a difference?
• Does changing the Windows default printer make a difference?
• Can you print from another workstation as the same user?
• Can you print from another workstation as the same user?
• Can you print the report from the Sample data (in \Softrak\OEWin\Samdata)
• Can you print an order confirmation or other form?
• Can you print the File | User Preferences listing?
• Have you recently changed workstations?