Hi, John,

If you are installing on a local workstation to test a new product only with a copy of your data, you shouldn't require lanpaks as you will be running locally and will be the only user running a module.

Are you saying you cannot get into Ledger 9 at all? Do you receive any error message(s)? If so, please provide the complete error message. As well, exactly when does the error occur (eg. before or after you get to a logon screen or when you click Open)?