Goodmorning,
Recently it came to our attention that there are printing errors cropping up during our A/P cheque runs. Every once in a while, the bank routing information (MICR) coding will get "botched" Overprints of the second code grouping make the codes illegible, or there is a X-Y shift and then a re-print of the second code grouping. We've even swapped printers in the meantime, and it is still occuring.
It appears quite random.
We've had some issues with printing picking/packing lists from O/E. In some cases bill to/ship to information is missing entirely until we restart O/E and reprint. This occurs regardless of system or printer, at random times.
Any ideas?
Thank you.