Let me start from the Setup top:
- Return address: Valid email address at my client
- Request receipt checked
- Select "Direct" -- probably never will use MAPI
- Mail server: Network address of client exchange server
- Display: Name of Client company
- Server authentication not checked
- Account name: Same as return address above
- Password: valid password for the email account above.

In general, invoices are sent to the queue because I supplement the generated (invoice).pdf with additional page(s), i.e., purchase order information, billing policy, informational notices, etc. Statements are usually sent immediately because there are no supplements.

Let's clarify - Emailing works great and exactly as advertised! Absolutly a great implementation until this issue. I have requested Setup CC:, supplemental attachments when submitting either to queue or sending. The problem occurred when I changed to Windows Server 2003/X64 and the way it handles and manages the desktop and my documents (I beleive I have stated this correctly, my IT company did this upgrade for me which had absolutly nothing to do with Adagio except that the drive mapping changed and the name of the server changed).

Remember that we are a service company. After thinking through this entire episode, I absolutly believe that the email setup like printers should follow the UserId. Because now the problem I have is that for my next customer, I will need to change the email setup BY CUSTOMER on the fly unless it is tied to the UserId. I will use different userid's by customer on the same computer. I will need to verify email setup and be able to change if need be totally unrelated to the workstation but tied to the UserId.

I think that I have provided all the necessary information. If this needs more discussion, my contact information is on file and I would be more than willing to discuss. This is a great way to communicate but I am getting tired of typing.
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Kay N. Paboojian, Jr.