Hi Kay,

Are you using the MAPI or Direct method of emailing documents? Do you email documents 'now' or do you send them to the queue and email from there?

This is the first report we've had with the Email Setup information not working as expected, with any of our Adagio users, so it may be unfair to say that emailing within Adagio is unreliable.

One reason why information like this should be in the Windows Registry (ie attached to the workstation) is when using the MAPI method of sending emails, you may not have access to the correct Outlook mailbox when sitting at a different workstation.

I believe if you are using MAPI as the method for sending emails, then having the return address blank will mean the process will instead use the address from your email program doing the sending. From your comments, this is not the desired behaviour, but rather have an interrupt of some sort - either indicating the return address is blank or perhaps not send the email. When using MAPI, this behaviour may be out of the control of Adagio but we can investigate this.

When I attempt to send a Direct email using our email server, with the Return Address blank, the email doesn't get sent. If you are using Direct, then there is different behaviour than what I saw.

Perhaps we'll be able to take a great email implementation method and make it even better. Thanks for using Adagio!