Hello all,

I'm experiencing an issue with Adagio I'm hoping someone can shed some light on. I've been going back and forth with the vendor but haven't made any real progress towards a solution.

Adagio Ledger has started throwing a "Adagio Ledger data was not found." error whenever we attempt to access information from our servers. This started suddenly and for a while was worked around by creating a backup of the file then putting that on our servers.

Discussions with our vendor have had her pointing towards a permissions issue, I have explored this possibility thoroughly and can rule it out. This is occurring in one single office which has an identical permission structure to 4 others that are running without issue.

If there's anymore information I can provide please let me know.