I also was not present when Adagio was installed, (they are not actually my client but are a PSR) but I believe they are running Adagio on the local workstation machines, only the data is stored on the server/shared drives

They are browsing to find the GLGLOB.XXX file, which is visible when they are browsing to it, but even though they can see it and choose it, it still says that there is no Adagio data created

They can also see the GLGLOB file if browsing through explorer to the folder the data was extracted to,