We've just realized that some of our workstations are not displaying information properly in Adagio GL (9.0D 111017).
When opening the view and changing to a previous year (e.g. 2012), the balance that appears for all income statement accounts is zero when in fact there is a balance. When opening the account it does show the detail and the correct balance appears at the bottom of the page.

Some of our stations work, others not! I've confirmed the same "Balance" field is being selected on all stations.

Any ideas why this is happening? Should we try re-installing the workstations as a first step?

Thanks
Karin