One of our users is receiving the following message:

Access violation at address 00404CDA in module ‘OEWIN.EXE’ Read of Address 04745E40

when trying to access Order Entry. When she clicks okay on the error, she gets a blank screen with the Main Menu highlighted but nothing else. When we check active users it shows that she is in the program, but cannot create orders. No one else is experiencing this problem. She can access all other Adagio programs such as Invoices and Purchase Orders. I've tried getting her to go in through Invoices but she gets the same message