Topic Options
#15224 - 11/26/08 12:48 PM reverse cheque
lilian16 Offline
New Guy

Registered: 03/27/08
Posts: 9
Loc: Quebec Canada
Good day

I wonder if someone could help me with a problem. I was reversing some cheques in the bank reconciliation and I had a message of critical error and the cpu froze. I had to reboot and when I went back I notice that the cheque were reversed twice in the supplier account showing that we owe the amount to the supplier. ex : JULHOU Julien Houde Roy
RC 4673 08/01/10 1,083.35 1,083.35
CN CR/4673 08/01/18 -1,083.35 -1,083.35
To correct the error we did credit note for the cheque reverse twice. But now it is always showing as a - and + for that amount in the age overdue payable.
Thank you for your help

Top
#15229 - 11/26/08 02:10 PM Re: reverse cheque [Re: lilian16]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Hello lilian16,

Do the RC transactions have a current balance? If they do, the data needs to be repaired.
_________________________
Regards,
Softrak Tech Support

Top
#15234 - 11/27/08 12:33 PM Re: reverse cheque [Re: Softrak Support]
lilian16 Offline
New Guy

Registered: 03/27/08
Posts: 9
Loc: Quebec Canada
Sorry how do I found out how to check if the reverse cheque have a current balance and if it does how do I repair it

Top


Moderator:  Christa_Meissner 
Who's Online
0 registered (), 73 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14484 Topics
70731 Posts

Max Online: 432 @ 01/20/25 10:17 PM
May
Su M Tu W Th F Sa
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31