Topic Options
#15224 - 11/26/08 12:48 PM reverse cheque
lilian16 Offline
New Guy

Registered: 03/27/08
Posts: 9
Loc: Quebec Canada
Good day

I wonder if someone could help me with a problem. I was reversing some cheques in the bank reconciliation and I had a message of critical error and the cpu froze. I had to reboot and when I went back I notice that the cheque were reversed twice in the supplier account showing that we owe the amount to the supplier. ex : JULHOU Julien Houde Roy
RC 4673 08/01/10 1,083.35 1,083.35
CN CR/4673 08/01/18 -1,083.35 -1,083.35
To correct the error we did credit note for the cheque reverse twice. But now it is always showing as a - and + for that amount in the age overdue payable.
Thank you for your help

Top
#15229 - 11/26/08 02:10 PM Re: reverse cheque [Re: lilian16]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11653
Loc: Vancouver, BC Canada
Hello lilian16,

Do the RC transactions have a current balance? If they do, the data needs to be repaired.
_________________________
Regards,
Softrak Tech Support

Top
#15234 - 11/27/08 12:33 PM Re: reverse cheque [Re: Softrak Support]
lilian16 Offline
New Guy

Registered: 03/27/08
Posts: 9
Loc: Quebec Canada
Sorry how do I found out how to check if the reverse cheque have a current balance and if it does how do I repair it

Top


Moderator:  Christa_Meissner 
Who's Online
4 registered (Salman, Softrak Support, Lauren Stief, 1 invisible), 69 Guests and 2 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1867 Members
5 Forums
14567 Topics
71092 Posts

Max Online: 1148 @ 11/22/25 01:55 AM
November
Su M Tu W Th F Sa
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30