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#11639 - 03/06/08 11:06 AM Ledger 9
AngelaF Offline
Adagio Enthusiast

Registered: 03/04/08
Posts: 29
Loc: CRANBROOK, BC
I have been trying to update our adagio ledger from 8.08 to 9.0A, I was able to update all of our other modules however when I try to do the ledger I recieve a message saying,
Conversion Failed. Error occured when checking the exitance of the GL fiscal years datafile. I cannot find anything in any of the books I have to correct this.

Thank you
Angela

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#11640 - 03/06/08 11:43 AM Re: Ledger 9 [Re: AngelaF]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11559
Loc: Vancouver, BC Canada
Hi Angela,

An error like this sounds like one or more data files for the Adagio Ledger are missing or corrupted. Do you know if the data passes an integrity check in the older 8.0x version, prior to the conversion?
_________________________
Regards,
Softrak Tech Support

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#11649 - 03/06/08 01:57 PM Re: Ledger 9 [Re: Softrak Support]
AngelaF Offline
Adagio Enthusiast

Registered: 03/04/08
Posts: 29
Loc: CRANBROOK, BC
Hi, I did integrity checks in all of our modules, invoices,receivables,payables, and ledger, they all completed with no errors

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#11653 - 03/06/08 03:12 PM Re: Ledger 9 [Re: Softrak Support]
AngelaF Offline
Adagio Enthusiast

Registered: 03/04/08
Posts: 29
Loc: CRANBROOK, BC
Hi, I did integrity checks in all of our modules, invoices,receivables,payables, and ledger, they all completed with no errors

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#11654 - 03/06/08 03:49 PM Re: Ledger 9 [Re: AngelaF]
Lars Offline
Adagio Specialist

Registered: 02/08/02
Posts: 301
Loc: Vernon, B. C.
Hi Angela - This has happened to me on a couple of occasions. If you have a backup of the Ledger prior to the attempted conversion, restore the file to a temporary folder to make sure the data is the correct dataset. Then delete the GL*.* files in your current data folder and copy the GL files only from the temp folder where you extracted your last backup. Once youhave done this, attempt the conversion again. You will have to do this for both your companies.

I would be curious from Softrak's tech team if this would be the normal procedure and what would cause this ews error. I know the above procedure has worked for me.

Lars Glimhagen
_________________________
Lars Glimhagen
Adagio Certified Trainer
Email: lars@lng.bc.ca

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#11655 - 03/06/08 03:56 PM Re: Ledger 9 [Re: Lars]
AngelaF Offline
Adagio Enthusiast

Registered: 03/04/08
Posts: 29
Loc: CRANBROOK, BC
I will try that thank you, i recieved your msg on my voicemail but i didnt get phone number so i was unable too return your call.

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#11666 - 03/07/08 12:30 PM Re: Ledger 9 [Re: AngelaF]
Lars Offline
Adagio Specialist

Registered: 02/08/02
Posts: 301
Loc: Vernon, B. C.
Hi Angela - Let me know how this works out. Sorry about yesterday - our office was closed for a staff event. Our number is 1-866-503-1140. Shelagh will be back this afternoon.

Regards,
Lars
_________________________
Lars Glimhagen
Adagio Certified Trainer
Email: lars@lng.bc.ca

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#11669 - 03/07/08 01:52 PM Re: Ledger 9 [Re: Lars]
moniqueS Offline
Adagio Groupie

Registered: 02/05/04
Posts: 16
Loc: Manitoba, Canada
I'm having the same problem. I've attempted the conversion numerous times, with the same result. I can open the data in 8.1A, and DIC is clean.

Monique
_________________________
Monique Seys
Winnipeg, MB
Canada

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#11671 - 03/07/08 03:07 PM Re: Ledger 9 [Re: moniqueS]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Monique,

Could you e-mail me the database? We'd like to see the files.
_________________________
Andrew Bates

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#11713 - 03/10/08 03:51 PM Re: Ledger 9 [Re: Retired_Guy]
AngelaF Offline
Adagio Enthusiast

Registered: 03/04/08
Posts: 29
Loc: CRANBROOK, BC
So did anybody have any luck with solving this problem?, I did what you told me try Lars, and it did not make a difference. Also we have several computers on our network so I tried updating it on another computer and i received an error MSG saying that my the new ledger was not compatible with the version installed on this computer......

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