Ralph,
Thanks for the reply.
I was running the "net start" command from the \gswin directory on the server and I have tried "net start G:\softrak\gswin\gswin" from the \gswin directory.
"Gswin -install auto" seemed to run without incident, but a reboot of the server reveals an error of something similar to "a service did not start properly".
I think I am looking for an inproper setting in the ini file or maybe some setting that was written to the registry during installation.
As additional information, I installed the app last week and sent off the registration info. Today when I was going to enter the liscense key and complete the testing of the setup, I found only two files in the gswin directory and re-ran the setup.
Thanks,
David