The email process in Invoices and Statements is great. I would like to request a few future enhancements:
[list]
[*]The ability to add additional attachments to an email scheduled to be sent such as a letter, etc. I have figured out how to manage the generated PDF's and add pages to a generated invoice or statement.
[*]In the email setup add the ability to add a CC: to all emails (tracking purposes)
[*]I know this will not get done, but formatted cover sheets. Sometimes text/field alignment is difficult in plain text. It would be great to generate the cover sheet in word and either copy it to the correct format or something.

Hi, Kay,

As you know, the ability to have a cover letter or sheet to email is available AR, IN and OE in the Edit menu.

Certainly we'll log your other suggestions re: attachments and formatting for the products. Thank you.

In Adagio, if you enter multiple email addresses separated by semi-colons into any email address field, emails will be sent to all listed emails. This would allow you to sent the same email and attached invoice/statement to multiple people.

This may not perfectly solve the CC: request from your original post, but you could include your tracking email address along with the customer address. Or use the MAPI method of sending emails, meaning you can keep track of Sent emails.