HI,
In the invoicing module in an open batch I resorted the invoices by invoice number after someone had sorted by customer name. While it was resorting the system seemed to have stopped working so I close the module, but in doing so I lost invoices. I did a check integrity, there were errors so I click for a rebuild (backup), I did this twice. Once this was done the missing invoices were not back in the batch. When I then verified if the batch balanced I noticed that some invoices didn't have the correct amount and item descriptions, Ex. Inv. # 42864 original amount $ 1,803.22 new amount $ 5,501.55, inv.#42907 original amount $ 438.69 new amount $ 176.32. Would you have an idea what could of happened and how this can be fixed.
Thanks !

How did you close the module? If you used Task Manager and "End Task" while Adagio Invoices was shuffling your documents into a different sequence, the files are likely damaged beyond repair.

Lynn, je t'appelerai pour essayer de trouuver une solution pour ton problème.

Depuis quand on a commencer de communiquer en Francais sur ce platform?

If I have a client with the same issue I’d like to be able to read the forum for answers also!

S’il vous plait Brian, communiquer en anglais ici.