we recently updated the AR and the credit card info under accounting tab has been changed from the entire credit card number to only the last 4 digits. I was unaware this would happen with the update. So is there a way to get access to the credit card numbers now for all my credit card customers? Can you do a hot fix to have this show up as a toggle in AR profile instead so we can access it when required? I understand this was probably done for cc security reason but the fact remains i still need this numbers. Thanks

Hi Treasure,

The text below ws part of the release notes and ReadMe from the section regarding 'Upgrading to this Version' for Receivables 9.3A:
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In order to achieve PCI compliance, if you have credit card numbers stored in customer records they will be removed and replaced with a field containing only the last 4 digits. Likewise, credit card numbers in OrderEntry current and history documents will be removed and replaced. Credit card numbers in Invoices batches (open and archive) and history will be removed and replaced, as will credit cards in SalesCQ. This is the case even if you do not use Adagio Payments. Credit card numbers you may have entered into fields other than the designated fields are not removed.

You should not install the upgrade or convert your data until you have a plan in place for a new process to handle credit cards.
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We should not be storing full credit cards with the customer data, which is why this change was made. We cannot create a hot fix to allow showing the full credit card numbers in Adagio.

You can get the numbers from a pre-conversion backup of your AR data.

There are some other notes in the ReadMe regarding action regarding credit cards, that you can go over with your Adagio consultant.

Hello Treasure,

Adagio 9.3A no longer stores credit card information except when intergrated with Adagio Payments for PCI-DSS compliance.

From the Release Note:


Presumably, your credit card numbers are available in the backup you made prior to the Upgrade. You may need assistance from your Adagio Consultant to restore that data and the old version of Receivables on another machine and use GridView or the Export tool to extract the information (although you should be careful how that data is managed).

yes i can get from a back up that'll work. I didn't have time to review the notes since this was a last minute update that was necessary to fix another issue with adagio as you are probably aware of. Thanks

The Upgrade Complexity was marked Intermediate.

You should always review the Release Note before doing an Upgrade, no matter how urgent the need for a fix it provides.

Hopefully we'll see you at the Open House in Winnipeg on October 29th.