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#57981 - 07/05/18 06:40 PM I need the AdagioV2PDF printer
Fong Offline
Adagio Ace

Registered: 09/11/06
Posts: 201
Loc: Canada
The bath file ‘ReinstallAdagioPDFx64.bat only reinstalled the AdagioPDF printer for me. But.

AdagioPDF printer works with Ledger (9.3A); Payables (9.3A) & Purchase Order (9.3A).

But ePrint is not working for:

OE (9.3A), IC (9.2A) and AR (9.2A).

These modules are looking for the AdagioV2PDF printer.

Please help.

System is Window 10 Pro.

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#57982 - 07/06/18 10:24 AM Re: I need the AdagioV2PDF printer [Re: Fong]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11543
Loc: Vancouver, BC Canada
Hi Fong,

When running AdagioV2PDF.EXE, it has to be done with 'Run as Administrator'.

I believe a similar scenario was asked last year in a different topic, where Run as Administrator was the solution.
_________________________
Regards,
Softrak Tech Support

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#57985 - 07/06/18 11:31 AM Re: I need the AdagioV2PDF printer [Re: Softrak Support]
Fong Offline
Adagio Ace

Registered: 09/11/06
Posts: 201
Loc: Canada
Thank you for the reply. I did read that topic you mentioned. Yes I did run the AdagioV2PDF.exe as Administrator. I saw the install wizard on screen but at the end no AdagioV2PDF printer show up in Devices & Printers.

We fresh installed all our Adagio modules last month. All others windows 7 workstations are working fine with ePrint. Only one new workstation (Windows 10 Pro) we added last week have this problem.

Should I contact my Adagio consultant or my IT person?

Thank you for your help.

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#57986 - 07/06/18 12:29 PM Re: I need the AdagioV2PDF printer [Re: Fong]
Fong Offline
Adagio Ace

Registered: 09/11/06
Posts: 201
Loc: Canada
After I ran the AdagioV2PDF.exe, 3 components relate to the AdagioV2PDF is re-installed.

No Adagio Accounting PDF Printer in Control Panel, Programs and Features.

How do I get this Adagio Accounting PDF Printer back?

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#57987 - 07/06/18 01:48 PM Re: I need the AdagioV2PDF printer [Re: Fong]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11543
Loc: Vancouver, BC Canada
Hi, Fong,

Probably best to contact your Adagio consultant about this one. It'll probably be faster than trying to go back and forth over the forum.
_________________________
Regards,
Softrak Tech Support

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#57992 - 07/08/18 05:43 PM Re: I need the AdagioV2PDF printer [Re: Softrak Support]
Fong Offline
Adagio Ace

Registered: 09/11/06
Posts: 201
Loc: Canada
My Adagio consultant is looking for a solution. Can Softrak support help?

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