In Inventory 9.2A and OE 9.2A, The Open Folder option is not working. Please help.

Thanks.

Hello Fong,

Sorry, you'll have to be clearer. Which "Open Folder" option are you referring to? Are you trying to open another company dataset? What does this have to do with ePrint? Do you mean the ePrint setup options?

Hi Andrew,

Yes it is the ePrint setup options. Sorry i didn't make it clear.

Hi Fong,

If this is the ePrint setup options, what does this have to do with Inventory and OE 9.2A?

Because, in AP for example, I can open folder after i eprinted.

I should go try other modules too.

What behaviour you want after generating a report using ePrint is controlled by File | User preferences | Report options by enabling either Open PDF Document or Open folder.

Hi Fong,

Do you have 'Lock PDF Setup' enabled in the Company Profile of the Adagio program(s) that does not open the PDF after printing? There was a problem a little over a year ago where having 'Lock PDF Setup' prevented just-ePrinted PDFs from opening. That has since been fixed, but perhaps not in the version you have installed. If in fact that is the issue here.

Yes I have enabled them. Open PDF Document works but not Open folder.
Open Folder worked before.

I guess I can wait it out. We'll have all our modules fresh installed after our server upgraded soon.

Thank you Andrew.

Hello Fong,

You're right. The "Open folder" option is not being respected in Inventory 9.2A. However, it is working properly in OrderEntry 9.3A.

Thanks for bringing this to our attention.