I finally did my update to AP 9.2B and have after trying to convert my data, I am receiving a message saying the conversion failed and that I need to restore my data. I have never had to restore my data before and I can't seem to find any instructions on how to do a restore. I do have a backup from just before the conversion started.

Hi Ronco

Why did the conversion fail? What's the exact error message? If you don't figure this out, then restoring from a backup will probably not resolve the issue.

Restoring from a backup is not an Adagio function. Adagio backups are zip files so you can use any extracting utility including the one that comes with Windows. However, do not restore to your data folder; restore to another folder and only after confirming that Data Integrity Check on the restored data is clean should you swap out your "live" data and replace it with the restored data. Also, make sure that the only data you swap out/in is the AP data - files that begin with an AP prefix.

If this sounds too complicated, you'll want your Adagio consultant to help you.

Steve

Thanks for your advice Steve. The reason for the failed conversion said something about "Audit number(s)" not matching. I failed to write it down but I will try your suggestion with a copy of the data ans see how it goes.

Ron Coyle