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#47384 - 09/27/15 01:17 PM FR templates
JeanB Offline
Adagio Maven

Registered: 03/16/07
Posts: 179
Loc: Kelowna, BC
I'm trying to open the SuperSpec90 template (which I have opened many times before) but I'm getting the error "Unexpected file format" and it won't open, and neither will any of the other templates. File type is FST...any ideas why it won't open?

Thanks
Jean

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#47385 - 09/27/15 01:44 PM Re: FR templates [Re: JeanB]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
What version of Ledger?
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Andrew Bates

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#47386 - 09/27/15 01:50 PM Re: FR templates [Re: Retired_Guy]
JeanB Offline
Adagio Maven

Registered: 03/16/07
Posts: 179
Loc: Kelowna, BC
9.2A (150903)

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#47387 - 09/27/15 01:57 PM Re: FR templates [Re: JeanB]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Try using File | Import workbook from softrak\Ledger.
_________________________
Andrew Bates

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#47388 - 09/27/15 02:16 PM Re: FR templates [Re: Retired_Guy]
JeanB Offline
Adagio Maven

Registered: 03/16/07
Posts: 179
Loc: Kelowna, BC
Thanks Andrew - I found the file and was able to import it. Weird that it won't open as a template though.

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#47390 - 09/27/15 07:46 PM Re: FR templates [Re: JeanB]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Fails for me too. I'll ask someone to check it out. Could be an install problem.
_________________________
Andrew Bates

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#47392 - 09/28/15 09:05 AM Re: FR templates [Re: Retired_Guy]
JeanB Offline
Adagio Maven

Registered: 03/16/07
Posts: 179
Loc: Kelowna, BC
I'm always glad when it's not just me...thanks Andrew!

(...although I'm at my other job this morning and the templates open just fine...must be an issue with my install over at my other place)


Edited by JeanB (09/28/15 09:18 AM)

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#47394 - 09/28/15 10:18 AM Re: FR templates [Re: JeanB]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Jean,

What version of Ledger at your "other job"?
_________________________
Andrew Bates

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#47395 - 09/28/15 11:06 AM Re: FR templates [Re: Retired_Guy]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Hi, Jean/Andrew,

It seems that the templates that went out with the (150903) SP were for a newer version of the FR.

Using the File | Import Workbook function and importing the GL!SuperSpec90.SAM statement from sample data, or copying the GL!SuperSpec90.SAM statement from sample data and renaming its extension both work.

I've reported this to R&D for you.
_________________________
Regards,
Softrak Tech Support

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#47396 - 09/28/15 11:33 AM Re: FR templates [Re: Softrak Support]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Hi, Jean,

You can access the FR templates installed prior to the SP(150903) here.

They can be unzipped and replace the existing files in your Softrak\FSDesigner\Templates folder.

This affects GL9.2A(150903) only. Earlier releases do not experience the issue.
_________________________
Regards,
Softrak Tech Support

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