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#47430 - 09/30/15 11:41 AM Invoicing Specifications
Ronco405 Offline
Adagio Fan

Registered: 04/13/15
Posts: 31
Loc: British Columbia, Canada
These may seem like fundamentals but I am having difficulty sorting them out.

I have switched to a new computer and set up the Adagio group of programs without any difficulty. However, when I printed my first invoice from Adagio Invoices on the new machine, the margins seemed to be changed even though it is (I assume) using the same specification as my previous machine's setup.

This lead me to try to check the specification and we have some legacy specifications and I am unsure how to determine which specification is being used.

Any insight would be greatly appreciated.

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#47431 - 09/30/15 11:57 AM Re: Invoicing Specifications [Re: Ronco405]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11520
Loc: Vancouver, BC Canada
Hi Ronco405,

The specifications were likely created on a workstation that used the English-US settings in Windows Regional Settings, specifically for the System Locale setting (for language for non-Unicode programs) that can be found on the Administrative tab of the Regional Settings. Your workstation likely is defined with English-Canada, and the mismatch is causing the difference in margin interpretation for your form printing.

The solution is to change the System Locale for non-unicode programs in Windows to be English-US. Note that you do not have to change your entire Regional Setting to be US, just the System Locale area.

If changing your Windows settings feels a little daunting, this could be something your IT person or your Adagio consultant can assist with.
_________________________
Regards,
Softrak Tech Support

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#47439 - 10/01/15 08:34 AM Re: Invoicing Specifications [Re: Softrak Support]
Ronco405 Offline
Adagio Fan

Registered: 04/13/15
Posts: 31
Loc: British Columbia, Canada
Thank you for your help. Changing the Regional Settings rectified the margin problem.

I still am unsure how to find out which invoice specification file name is being used for my invoice though.

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#47441 - 10/01/15 09:17 AM Re: Invoicing Specifications [Re: Ronco405]
Douglas Dickie Online   content
Adagio God

Registered: 06/02/99
Posts: 4408
Loc: Vancouver, BC
Answering this question really requires access to your files. In general when you print an Invoice or Credit Note the specification name being used is displayed, make note of the name. From the Invoice module go to Maintenance | Maintain Specifications and then File | Open a list of all possible specification files with their respective specification names and file names. You can make note of any that you don't need and then delete them (after making a backup first).
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#47443 - 10/01/15 09:20 AM Re: Invoicing Specifications [Re: Douglas Dickie]
Ronco405 Offline
Adagio Fan

Registered: 04/13/15
Posts: 31
Loc: British Columbia, Canada
Thank you. That makes sense. I will check it out when I do my next invoice.

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